Your Privacy
Privacy Policy
Last updated: August 2026
1. Information We Collect
We collect information that you provide directly to us when you fill out a lead form, request a private showing, inquire about a property, or communicate with us. This may include:
- Personal identification: your name, email address, phone number, and preferred language.
- Property interests: the listings, neighborhoods, or developments you inquire about, and your buying, selling, or renting preferences.
- Communications: the content of messages you send us through our contact forms, email, or phone.
- Technical data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide information about properties, neighborhoods, and developments.
- Schedule and coordinate private showings and consultations.
- Send you relevant listings, market updates, and communications you have requested (you may opt out at any time).
- Improve our website, services, and user experience.
- Comply with legal obligations and protect our rights and the rights of others.
3. Florida Law — Florida Information Protection Act (FIPA)
Under the Florida Information Protection Act of 2014 (Fla. Stat. § 501.171), we take reasonable measures to protect and safeguard personal information. In the event of a breach of security involving personal information, we will provide notice to affected individuals in accordance with the timelines and requirements set forth in FIPA. We do not sell or rent your personal information to third parties.
4. Federal Privacy Laws
Fair Housing Act
We are committed to compliance with the federal Fair Housing Act (42 U.S.C. § 3601 et seq.) and the Florida Fair Housing Act (Fla. Stat. § 760.23 et seq.). We do not discriminate against any person on the basis of race, color, religion, sex, handicap, familial status, national origin, or any other protected class in the sale, rental, or financing of housing.
CAN-SPAM Act
Commercial email communications are sent in compliance with the CAN-SPAM Act of 2003 (15 U.S.C. § 7701 et seq.). Each email includes a clear identification of the sender, a valid physical postal address, and a conspicuous unsubscribe mechanism. We honor opt-out requests within 10 business days.
Children’s Online Privacy (COPPA)
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (15 U.S.C. § 6501 et seq.). If you believe a child has provided us with personal information, please contact us so we can delete it.
TCPA / Telephone Communications
If you provide a phone number, you consent to be contacted at that number regarding your real estate inquiry. We respect the Telephone Consumer Protection Act (47 U.S.C. § 227) and do not make automated marketing calls without your express written consent.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our website, analyze traffic, and remember your language preferences. You can control cookies through your browser settings; however, disabling cookies may affect certain features of the site. We do not use cookies to collect sensitive personal information.
6. MLS Data and Property Listings
Property listings displayed on this website are provided by the Miami REALTORS® MLS and other participating MLS systems. The listing data is deemed reliable but is not guaranteed. We use this data solely to display available properties and to assist you in your real estate search. The MLS retains ownership of listing data, and its use is governed by the applicable MLS rules and regulations.
7. International Visitors — GDPR
If you are visiting from the European Economic Area or other regions with data protection laws such as the GDPR, you have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the information below. We process personal data on the basis of consent, contractual necessity, and legitimate interests.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to comply with our legal and regulatory obligations under Florida and federal law, and to resolve disputes. Inquiries and lead data are typically retained for the duration of our business relationship plus a reasonable period thereafter.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to or a copy of the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal retention requirements.
- Opt out of marketing communications at any time.
- Withdraw consent to data processing where consent was the basis for collection.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction, consistent with the requirements of FIPA and applicable federal law. However, no method of transmission over the internet is 100% secure.
11. Third-Party Links
Our website may contain links to third-party websites (social media, MLS partners, etc.). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "Last updated" date. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
- Juan Carlos De Campos
- Miami, Florida
- Phone: +1 (305) 986-5175
- Email: info@juancarlosdecampos.com